Privacy Policy

1. Introduction

Welcome to Jump2Join Private Limited (“Jump2Join”, “Company”, “we”, “our”, or “us”). Jump2Join is engaged in the business of skill development, vocational training, career development, employment facilitation, workforce solutions, recruitment support, industry partnerships, and execution of government and private training initiatives through its digital platforms, training centres, partners, and associated services. This Privacy Policy (“Policy”) describes our practices regarding the collection, receipt, storage, organisation, usage, processing, sharing, disclosure, retention, and protection of personal data provided by individuals who access our website, mobile applications (if any), training programs, placement services, employer services, and any other products or services offered by Jump2Join (collectively referred to as “Services”). At Jump2Join, we recognise the importance of your privacy and are committed to processing your personal data responsibly, transparently, and in accordance with applicable data protection and information technology laws. By accessing our website, registering for any program, submitting any application, creating an account, uploading documents, applying for employment opportunities, or otherwise using our Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

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2. Definitions

For the purpose of this Privacy Policy, unless the context otherwise requires, the following terms shall have the meanings assigned below:

• Personal Data   “Personal Data” means any information about an individual who is identifiable by or in relation to such information and includes any information provided by a candidate, trainee, employer representative, visitor, partner, or any other individual interacting with Jump2Join.
• “User” or “You”   “User” refers to any individual who accesses the website, uses the Services, registers for training programs, applies for employment opportunities, interacts with our team, or otherwise shares personal information with Jump2Join.
• “Candidate”   A “Candidate” refers to any individual who registers with Jump2Join for skill training, certification, career guidance, assessment, apprenticeship, internship, employment opportunities, or placement assistance.
• “Employer”   An “Employer” refers to any company, organisation, recruiter, or authorised representative who uses Jump2Join’s platform or services for manpower requirements, recruitment, hiring, assessment, or workforce-related activities.
• “Training Partner”   A “Training Partner” means any institution, organisation, centre, or authorised entity associated with Jump2Join for delivering training, assessments, certifications, or related educational services.
• “Government Authorities”   Government Authorities include central government departments, state government departments, ministries, agencies, missions, skill development bodies, regulatory authorities, monitoring agencies, assessment agencies, certification bodies, and auditors involved in implementation, monitoring, verification, or evaluation of any government-sponsored program.
• “Processing”   “Processing” includes any operation performed on personal data including collection, recording, organisation, storage, adaptation, retrieval, use, sharing, disclosure, transmission, analysis, retention, deletion, or destruction of personal data.
• “Platform”   “Platform” means the official website, mobile application, software applications, digital portals, communication systems, online forms, and any technology interface operated by or on behalf of Jump2Join.

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3. Applicability & Scope Of This Policy

This Policy applies to all individuals whose personal data is processed by Jump2Join, including but not limited to:

• Website visitors
• Candidates and job applicants
• Students and trainees
• Apprentices and interns
• Employers and recruiter representatives
• Training partners
• Assessment and certification participants
• Vendors and service providers
• Government scheme beneficiaries
• Individuals communicating with us through email, phone, social media, messaging platforms, or other channels.

This Policy applies to personal data collected through:

• Website registration forms
• Job application forms
• Training admission forms
• Online or offline registrations
• Mobile applications
• Email communications
• Phone calls and customer support interactions
• Social media interactions
• Events, seminars, and career fairs
• Government scheme enrolment processes
• Third-party platforms integrated with our Services.

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4. Acceptance Of This Policy & Consent

By accessing our Platform or using our Services, you confirm that:

• You have carefully read and understood this Privacy Policy;
• You voluntarily provide your personal data for the purposes specified herein;
• You consent to Jump2Join collecting, storing, processing, and sharing your personal data with authorised employers, training partners, government authorities, assessment agencies, certification bodies, technology service providers, and other authorised entities wherever necessary for providing the Services;
• The information and documents provided by you are true, accurate, complete, and not misleading.

Where applicable under law, you may have the right to withdraw your consent for certain processing activities. However, withdrawal of consent may impact our ability to provide some or all of our Services to you.
Where personal data is provided on behalf of another individual, the person providing such information confirms that they have obtained the necessary authority and consent to share such data with Jump2Join.

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5. Important Notice Regarding Employment And Placement Services

Jump2Join provides training, skilling, career assistance, and employment facilitation services. Registration with Jump2Join, participation in any training program, completion of any assessment, or inclusion in our candidate database does not guarantee employment, job selection, salary level, designation, work location, or any specific career outcome. Final recruitment decisions, compensation, employment terms, and appointment decisions are solely determined by the respective employers based on their independent assessment and hiring requirements.

Jump2Join shall not be held responsible for an employer’s hiring decisions, changes in job requirements, cancellation of vacancies, or employment-related decisions made by third-party organisations.

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6. Review And Updates To This Policy

Jump2Join may review, modify, amend, or update this Privacy Policy from time to time to reflect changes in applicable laws, technology, business operations, or our data processing practices.

Any revised version of this Policy shall be published on the Platform along with the updated “Last Updated” date. Your continued use of our Services after such updates shall constitute your acknowledgment of the revised Policy, to the extent permitted under applicable laws.

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7. Categories of Personal Data We Collect

Jump2Join may collect different categories of personal data from users depending upon the nature of Services availed by them. The categories of personal data collected may include, but are not limited to, the following:

(a) Identity and Profile Data
We may collect information including:

• Full name
• Father’s, mother’s, or guardian’s name
• Date of birth and age
• Gender
• Photograph
• Signature
• Nationality
• User identification details
• Profile information created on our Platform
• Educational and professional background.

(b) Contact and Communication Data
We may collect:

• Residential or correspondence address
• Mobile numbers
• Email addresses
• Emergency contact details
• Communication preferences
• Records of communication with Jump2Join through email, phone calls, messages, chat platforms, social media platforms, or other communication channels.

(c) Educational, Training and Career Data
For the purpose of training, skilling, assessment, certification, and employment facilitation, we may collect:

• Educational qualifications and academic records
• Certificates, mark sheets, and transcripts
• Training history
• Skills and competencies
• Resume/Curriculum Vitae
• Work experience and employment history
• Career preferences and job interests
• Assessment scores and examination results
• Attendance and training performance records
• Certification details
• Internship, apprenticeship, and placement records
• Interview feedback and recruitment status.

(d) Identity Verification and Compliance Data
Where legally permitted or required for providing Services, regulatory compliance, government schemes, verification, or financial transactions, we may collect:

• Aadhaar details and related verification information, where permitted under applicable law
• PAN details
• Government-issued identity documents
• Address proof documents
• Category or eligibility documents required under government programs
• Experience certificates and professional credentials
• Any other documents required for verification or compliance purposes.

(e) Financial and Payment Information
Where applicable, we may collect:

• Bank account details
• Account holder name
• IFSC code
• Transaction references
• Payment records
• Scholarship, incentive, reimbursement, or benefit-related information under applicable schemes. For online payments, payment-related information may be processed through authorised third-party payment service providers. Jump2Join does not intentionally store complete debit card, credit card, or other sensitive payment credentials unless permitted and required under applicable law.

(f) Employer, Recruiter, and Partner Information
For organisations using our workforce or recruitment-related services, we may collect:

• Name of organisation
• Authorised representative details
• Designation
• Official contact information
• Business requirements
• Hiring requirements
• Employment opportunities and job descriptions
• Communication records and contractual information.

(g) Technical, Device, and Usage Data
When you access our Platform, we may automatically collect technical information including:

• IP address
• Browser type and version
• Device type and operating system
• Device identifiers
• Internet service provider details
• Login information
• Date and time of access
• Website pages visited
• Click patterns and user journey
• Session duration
• Approximate location information where permission has been provided
• Error logs and diagnostic information.

(h) Marketing and Communication Preferences
We may collect information relating to:

• Your preferences for receiving newsletters, career opportunities, promotional messages, training updates, and other communications
• Your responses to surveys, feedback forms, competitions, events, or promotional campaigns.

(i) Audio, Video, Photographic and Event Data
Where applicable, we may collect:

• Photographs taken during training, workshops, seminars, events, assessments, or placement activities
• Audio or video recordings made for educational, verification, security, promotional, or documentation purposes, subject to applicable laws and required permissions.

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8. How We Collect Personal Data

Jump2Join may collect personal data through various methods including:

(a) Information Provided Directly by You
You may voluntarily provide personal data when you:

• Register on our website or digital platforms
• Submit an enquiry form
• Apply for training programs
• Register under government or private skill development initiatives
• Apply for job opportunities
• Upload resumes or documents
• Participate in assessments, interviews, or placement activities
• Contact our support team
• Participate in surveys, campaigns, events, or promotional activities.
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(b) Automated Collection Through Technology
When you access our Platform, certain information may be collected automatically through technologies such as:

• Cookies
• Web beacons
• Pixel tags
• Server logs
• Analytics tools
• Similar tracking technologies.
Such technologies help us understand user behaviour, improve Platform performance, enhance security, and provide a better user experience.

(c) Information Received From Third Parties
We may receive personal data from authorised third parties including:

• Employers and recruitment partners
• Training partners and educational institutions
• Government departments and agencies
• Assessment and certification bodies
• Technology and verification service providers
• Background verification agencies where legally permissible
• Publicly available sources where legally permitted.

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9. Failure to Provide Required Personal Data

Certain personal data may be mandatory for providing our Services, including training enrolment, certification, placement assistance, participation in government schemes, verification, or compliance requirements

Where you fail or refuse to provide required personal data or documents, Jump2Join may be unable to:

• Completing registration.
• Providing access to training programmes.
• Conducting assessments or certifications.
• Processing Government scheme requirements.
• Sharing candidate profiles with employers.
• Providing placement assistance.

In such cases, Jump2Join reserves the right to refuse, suspend, limit, or discontinue the relevant Services to the extent permitted under applicable laws.

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10. Purpose of Processing Personal Data

Jump2Join processes personal data only for lawful purposes and to the extent necessary for providing its Services, fulfilling contractual and regulatory obligations, improving user experience, and conducting its legitimate business operations.

The purposes for which personal data may be processed include, but are not limited to, the following:

(a) Registration and User Management

We may process personal data to:

• Register users on our Platform.
• Create and manage candidate, trainee, employer, or partner profiles.
• Verify identity and eligibility of users.
• Maintain records and manage user accounts.
• Provide customer support and resolve user queries.

(b) Training, Learning and Skill Development Services

We may use personal data for:

• Admission and enrolments into training programs.
• Conducting classroom, online, or blended training sessions.
• Managing attendance and training records.
• Monitoring learning progress and performance.
• Conducting practical assessments, examinations, and evaluations.
• Issuing training completion records or certifications.
• Maintaining historical training records.

(c) Career Services, Recruitment and Placement Facilitation

Personal data may be processed for:

• Matching candidates with suitable employment opportunities.
• Sharing candidate profiles, resumes, qualifications, skills, and relevant information with prospective employers, recruiters, or industry partners.
• Arranging interviews, assessments, and recruitment activities.
• Tracking placement outcomes and employment status.
• Providing career counselling and employment support services.

By registering with Jump2Join, candidates understand and acknowledge that their relevant profile information may be shared with potential employers and recruitment partners for employment-related purposes.

(d) Government Programs, Skill Missions and Regulatory Requirements

Where users participate in government-supported training, employment, apprenticeship, or skill development initiatives, Jump2Join may process and share personal data with relevant authorities, agencies, and authorised entities for purposes including:

• Candidate registration and eligibility verification.
• Monitoring and evaluation of training programs.
• Assessments, certifications, and audits.
• Placement tracking and outcome reporting.
• Release of benefits, incentives, or scheme-related payments.
• Compliance with applicable government guidelines.

Such entities may include central and state government departments, Skill Development Missions, assessment agencies, certification bodies, auditors, and monitoring authorities.

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11. Communication and Marketing Purposes

Jump2Join may use your contact information to communicate with you regarding:

• Registration confirmations.
• Training schedules and updates.
• Examination, assessment, and certification information.
• Interview schedules and placement opportunities.
• Service-related notifications.
• Important changes to our policies, Terms, or Services.
• Feedback surveys and quality improvement activities.
• Newsletters, promotional campaigns, and information about new programs or opportunities.

By providing your contact details, you authorise Jump2Join and its authorised representatives to communicate with you through telephone calls, SMS, WhatsApp messages, email, mobile notifications, or other permitted communication channels, subject to applicable laws.

Where required under applicable law, users may be provided the option to opt-out of promotional communications. However, operational or service-related communications may continue to be sent where necessary.

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12. Cookies, Analytics and Tracking Technologies

Jump2Join may use cookies and similar technologies to improve the functionality, performance, security, and user experience of its Platform.

These technologies may help us:

• Recognise users and maintain login sessions.
• Understand website traffic and user behaviour.
• Analyse user preferences and interaction patterns.
• Improve website design, content, and Services.
• Enhance security and prevent fraudulent activities.
• Measure the effectiveness of marketing campaigns.

Third-party analytics and advertising partners may also use cookies or similar technologies subject to their respective privacy policies.

Users may manage or disable cookies through their browser settings. However, certain features of the Platform may not function properly if cookies are disabled.

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13. Disclosure and Sharing of Personal Data

Jump2Join does not sell or rent personal data to third parties for their independent marketing purposes.

However, personal data may be shared with authorised third parties where necessary to provide Services or comply with legal or regulatory obligations.

(a) Employers and Recruitment Partners

Candidate information may be shared with employers, recruiters, staffing partners, and industry organisations for recruitment, interviews, employment opportunities, and workforce-related activities.

Such information may include resumes, qualifications, skills, certifications, experience, assessment outcomes, and other relevant professional information.

(b) Training Partners and Educational Institutions

Data may be shared with authorised training partners, institutions, trainers, and educational entities for delivering training, assessments, certifications, and related academic activities.

(c) Government Authorities and Regulatory Bodies

Information may be shared with government departments, Skill Development Missions, statutory authorities, assessment agencies, certification agencies, auditors, inspectors, or other authorised entities for:

• Compliance with applicable laws.
• Government-funded schemes.
• Regulatory reporting.
• Inspections and audits.
• Verification and monitoring activities.

(d) Technology and Service Providers

Jump2Join may engage third-party service providers for:

• Cloud hosting and data storage.
• Website management and technical support.
• Customer communication services.
• Data analytics.
• Document verification.
• Payment processing.
• Security and fraud prevention.

Such service providers shall process personal data only for authorised purposes and in accordance with applicable contractual and legal obligations.

(e) Legal and Compliance Requirements

Jump2Join may disclose personal data without obtaining additional consent where such disclosure is required:

• Under applicable laws.
• By a court order or lawful direction of a government authority.
• To protect the rights, safety, or property of Jump2Join, its users, employees, partners, or the public.
• To investigate fraud, misuse, illegal activities, or violations of our policies.

(f) Corporate Affiliates and Business Associates

Where necessary for operational efficiency, business management, or service delivery, personal data may be shared with companies within the Jump2Join group, affiliates, subsidiaries, joint venture partners, or authorised business associates, subject to applicable confidentiality and data protection obligations.

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14. Data Security and Protection Measures

Jump2Join adopts reasonable technical, organisational, and administrative measures to safeguard personal data against unauthorised access, alteration, disclosure, misuse, loss, or destruction.

Such measures may include:

• Access controls and role-based authorisation.
• Password protection and authentication mechanisms.
• Encryption and secure transmission technologies.
• Firewalls, security monitoring, and system safeguards.
• Regular system reviews and security practices.
• Confidentiality obligations for employees, partners, and authorised service providers.

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15. Data Retention and Record Management

Jump2Join shall retain personal data only for as long as necessary to fulfil the purposes described under this Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.

Data may be retained for purposes including:

• Training history and certification records.
• Placement tracking and employment-related support.
• Government scheme monitoring and audits.
• Financial, accounting, and taxation requirements.
• Legal proceedings, investigations, or dispute resolution.
• Fraud prevention and compliance activities.

After expiry of the applicable retention period or when the purpose of processing is completed, personal data may be deleted, anonymised, or archived in accordance with applicable laws and internal policies.

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16. Your Rights Regarding Personal Data

Subject to applicable laws, including the Digital Personal Data Protection Act, 2023, users may have certain rights regarding their personal data, including:

(a) Right to Access Information

Users may request information regarding the personal data processed by Jump2Join, including details relating to the purpose of processing and categories of data processed.

(b) Right to Correction and Updating

Users may request correction, completion, or updating of inaccurate or incomplete personal data maintained by Jump2Join.

(c) Right to Erasure of Personal Data

Users may request deletion of their personal data where such retention is no longer necessary or where deletion is required under applicable laws.

However, Jump2Join may retain certain information where necessary to comply with legal obligations, maintain government scheme records, preserve evidence, prevent fraud, or resolve disputes.

(d) Right to Withdraw Consent

Where personal data processing is based on consent, users may withdraw such consent by contacting Jump2Join.

Withdrawal of consent shall not affect the legality of processing carried out before such withdrawal. However, withdrawal may limit or prevent Jump2Join from providing certain Services.

(e) Right to Grievance Redressal

Users have the right to raise concerns regarding the processing of their personal data through the grievance mechanism established by Jump2Join.

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17. Account Deletion and Closure

Users may request closure of their account or deletion of personal data by contacting Jump2Join through the designated grievance contact.

Upon receiving a valid request, Jump2Join shall review and process the request within a reasonable period, subject to:

• Verification of the identity of the requester.
• Applicable legal and regulatory obligations.
• Retention requirements under government schemes.
• Pending disputes, investigations, or contractual obligations.

Deletion of an account may result in loss of access to certain services, training records, certifications, or other associated benefits where such records are not legally required to be retained.

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18. Cross-Border Transfer of Personal Data

Personal data may be stored, processed, or transferred to servers, cloud infrastructure, or authorised service providers located outside India, where permitted under applicable laws.

Jump2Join shall take reasonable measures to ensure that any cross-border transfer of personal data is undertaken in accordance with applicable legal requirements and appropriate security safeguards.

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19. Fraud Prevention and Document Verification

To maintain the integrity of our training, assessment, and placement services, Jump2Join may undertake verification of information and documents submitted by users.

Users represent and warrant that all information, documents, certificates, identity proofs, and declarations submitted to Jump2Join are true, accurate, and lawful.

Submission of forged, false, misleading, or manipulated documents may result in:

• Rejection or cancellation of registration.
• Suspension or termination of access to Services.
• Cancellation of training, certification, or placement support.
• Reporting to appropriate authorities wherever legally required.

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20. Business Transfer, Merger or Restructuring

In the event of a merger, acquisition, investment, restructuring, sale of assets, or any other business transition involving Jump2Join, personal data may be transferred to the relevant successor entity or authorised party, subject to applicable confidentiality, contractual, and legal obligations.

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21. Children's Data

Our Services are intended for individuals who are legally eligible to participate in training, employment, or related programs.

Where Services are offered to individuals who are considered children under applicable laws, personal data shall be processed with the consent of their parent or lawful guardian and in compliance with applicable child data protection requirements.

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22. Third-Party Links and External Websites

Our Platform may contain links to third-party websites, applications, or services that are not owned or controlled by Jump2Join.

Jump2Join shall not be responsible for the privacy practices, content, security, or policies of such third-party platforms. Users are encouraged to review the privacy policies of such third-party services before sharing personal information.

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23. Changes to this Privacy Policy

Jump2Join reserves the right to amend, modify, or update this Privacy Policy at any time to reflect changes in applicable laws, business operations, technology, or our Services.

Any updated version of this Privacy Policy shall be published on the Platform with the revised "Last Updated" date. Continued use of the Services after such updates shall constitute acceptance of the revised Policy, to the extent permitted under applicable laws.

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24. Grievance Redressal Contact Details

For any questions, concerns, requests, complaints, or grievances relating to this Privacy Policy or the processing of your personal data, you may contact:

Jump2Join shall endeavour to acknowledge and address grievances within a reasonable period in accordance with applicable laws and internal procedures.

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25. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable laws and dispute resolution requirements, the courts having jurisdiction over Faridabad, Haryana shall have exclusive jurisdiction over disputes arising out of or relating to this Privacy Policy.

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26. Acknowledgement and Acceptance

By accessing the Platform, submitting personal information, registering for any training program, applying for employment opportunities, or otherwise using the Services of Jump2Join, you acknowledge that:

• You have read and understood this Privacy Policy.
• You consent to the collection and processing of your personal data as described herein.
• You agree to comply with the applicable Terms & Conditions, policies, and guidelines governing the Services provided by Jump2Join.